SERVICE & SUPPORT

OUTSTANDING SERVICE & SUPPORT

Outstanding service and support!

At VuePix we appreciate that the success of a project stems from the amount of service and support that is supplied to the client. From concept, through product supply and commissioning – backup and support is a hallmark of the VuePix reputation and standing.

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INDUSTRY EXPERTS

Our company offers support and service throughout all stages of the process and is provided by a team of experienced industry experts across many fields including:

Engineers

Technicians

Designers

Architects

Customer Service

Software Developers

Technical Support

Network Integrators

ONGOING SUPPORT

The service and support continues after the installation of the VuePix screen as we work with our clients to sustain maximum quality, performance and lifespan of the installed LED display systems. This ongoing support is reflected through our provision of preventative maintenance programs and regular servicing tailored specifically for each project.

In addition to offering Service and Maintenance agreements, VuePix also provides training to our clients which ensures the LED screen has the potential to perform at its optimum far beyond the warranty period.  We appreciate that LED screens are investments for companies and the best way to receive a Return on Investment, is regular maintenance and reporting.

Another example of our extensive support is demonstrated through our patented Display Monitoring System included in our LED display software.  Many LED Screens will be difficult to access in the event of requiring maintenance, or indeed the client may not even be in the area to see the screen or be aware of any technical problems.  At VuePix we appreciate that any downtime suffered is costing our clients’ money which is why our real-time reporting software is a critical part of the service and support we provide.

Having a strong support network from a reputable company such as VuePix is the difference between your LED display being good and your LED display being brilliant.